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Registering for a Personalized Card will give you full access to Serve's features. We'll move any remaining balance on your Temporary Card to your Account.

Enter your Card information:

Your Security Code is the 4 digit number that appears on the front of your Card.
Your Security Code is the 4 digit number that appears on the front of your Card.

You're registering for an

American Express Serve Account

Free Direct Deposit, free online bill pay, and free ATM withdrawals at over 24,000 MoneyPass® locations nationwide* Register now and get a decision in as little as 15 seconds!

Not your card?

You're registering for an

American Express Serve Free Cash Reloads Account

Free cash reloads at over 45,000 locations, free online bill pay, and fraud protection Register now and get a decision in as little as 15 seconds!

Not your card?

You're registering for an

American Express Serve Cash Back Account

Get 1% Cash Back on every purchase, free online bill pay, free Direct Deposit, and fraud protection. Register now and get a decision in as little as 15 seconds!

Not your card?

You're registering for an

American Express Serve Account

Your available balance will be added to your Personalized Card

You're registering for an

American Express Serve Free Cash Reloads Account

Your available balance will be added to your Personalized Card

You're registering for an

American Express Serve Cash Back Account

Your available balance will be added to your Personalized Card
Choose your card:

Serve

Free Direct Deposit, free online bill pay, and free ATM withdrawals at over 24,000 MoneyPass® ATM locations nationwide*, for $6.95/month

Your Full Service Prepaid Account for $6.95/month

Serve Free Cash Reloads

Free cash reloads at over 45,000 locations, plus all the benefits of a Serve Account, for $6.95/month

All the benefits of Serve plus free Cash Reloads for $6.95/month

Serve Cash Back

Get 1% Cash Back on every purchase, plus all the benefits of a Serve Account, for $7.95/month

All the benefits of Serve plus 1% Cash Back for $7.95/month

Welcome! We'll need your full first and last name to help confirm who you are.
Name
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Email Address
Address
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Create Username
  • 5 - 20 Characters,
  • at least 1 letter ,
  • no spaces,
  • no symbols.
Create Password
  • at least 8 characters,
  • at least 1 number,
  • at least 1 uppercase,
  • at least 1 lowercase,
  • no symbols.
Date of Birth
Social Security Number

We don't check your credit. We need this information to verify your identity.

Create ATM PIN
  • the same 4 numbers (such as 1111), or ordered numbers (such as 1234),
  • the last 4 digits of your SSN,
  • your birth year.
Security Question
Summary of Fees

American Express Serve®

Print

Monthly fee

$6.95†

Per purchase

$0

ATM withdrawal

$0 in-network

$2.50* out-of-network

Cash reload

$3.95*

ATM balance inquiry (in-network or out-of-network) N/A
Customer service (automated or live agent) $0
Inactivity Fee $0
We charge 3 other types of fees.

†Waived when you receive a Direct Deposit of $500 or more during a monthly statement period. No fee in NY, TX, VT. No fee in AR until you register your card.
*This fee can be lower depending on where this card is used.

No overdraft/credit feature.
Register your card for FDIC insurance eligibility and other protections.

For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services inside the package or call 1-800-954-0559 or visit serve.com/prepaidcard.

List of all fees for American Express Serve® Prepaid Account

All fees Amount Details
Get started
Card price Up to $3.95 $0 to sign up online.
Monthly usage
Monthly fee $6.95

No fee for residents of NY, TX, or VT. No fee for residents of AR until you register your card. If you signed up for American Express Serve® prior to February 1, 2019, the monthly fee is $1.00.

The monthly fee is waived when you receive a Direct Deposit of $500 or more during a monthly statement period.

Add money
Cash reloads Up to $3.95 Fee varies by retailer. The amount of each load to your Account using cash must be at least $20.
Direct deposit $0
Mobile Check Capture by Ingo® Money    
Money in 10 Days $0 If your check is returned unpaid within the 10 day period, your Account will not be funded. No minimum check amount.
Money in Minutes 1% or 5% of check ($5 min fee) The Mobile Check Capture by Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and the First Century Bank and Ingo Money Privacy Policy. All checks are subject to approval for funding in Ingo Money’s sole discretion. Approval usually takes 3 to 5 minutes but can take up to one hour. Fees apply for approved Money in Minutes transactions funded to your Account.
Add money from a bank account $0 You can add money to your Serve Account from your checking or savings account by initiating a transfer from your bank into your Serve Account. Consult with your bank for origination fees that may apply.
Add money from debit/American Express credit card $0 A cash advance fee may be assessed against your credit card account for credit card loads. Check your credit card agreement for details.
Spend money
Online Bill Pay $0
Serve Money Transfer powered by Ria® Up to $16.99

The Serve Money Transfer fee depends on the transfer amount.

$4.99 for transfers up to $50

$8.99 for transfers $50.01 - $1,000

$16.99 for transfers $1,000.01 - $2,500

See serve.com/moneytransfer for more details.

Get cash
ATM withdrawals (in-network) $0 "In-network" refers to the MoneyPass® ATM Network. See serve.com/atm for locations and other details.
ATM withdrawals (out-of-network) Up to $2.50 This is our fee. No fee for residents of VT. "Out-of-network" refers to all the ATMs outside of the MoneyPass® ATM Network. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
ATM transaction decline $0.75 Per ATM decline. No fee for residents of VT. Will apply at MoneyPass® or other ATMs each time you enter an invalid PIN, exceed your ATM withdrawal limits, or your Account has insufficient funds.
Cash Pickup powered by Ria® Up to $9.49

Per withdrawal. The Cash Pickup service is provided by Ria® for pick up at Walmart®. The Cash Pickup fee depends on the withdrawal amount.

$3.49 per withdrawal for cash out up to $500

$6.49 per withdrawal for cash $500.01-$1,000

$9.49 per withdrawal for cash $1,000.01-$2,900

Withdrawals up to $2,900 are available to Serve Account holders who receive their tax refund or refund advance via Direct Deposit into their Serve Account. See serve.com/cashpickup for more details.

Information
Customer service (automated or live agent) $0 Available 24/7.
ATM balance inquiry (in-network or out-of-network) N/A
Using your card outside the U.S.
Foreign transactions 2.7% After conversion to US Dollars.
Other
Send and receive money $0
Set aside money in Reserve $0
Subaccounts $0
Card replacement – standard shipping $5 No fee for residents of NY, TX, or VT. Per replacement Card, standard delivery 7-10 business days.
Card replacement – expedited shipping $20 Per replacement Card, UPS carrier delivery. Card will arrive in 3-4 business days. Expedited shipping is not available to customers in Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.
Purchase Protection on eligible purchases $0 Purchase Protection is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0951, Policy AX0951-PR, Policy AX0951-VI, or Policy PP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by Card Member, consumable and perishable items, motorized vehicles and their parts or accessories, or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible Card; coverage is limited up to $1,000 per occurrence; not to exceed $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see americanexpress.com/ppterms.
Inactivity Fee $0

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to American Express National Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event American Express National Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact American Express Travel Related Services Company, Inc. by calling 1-800-954-0559, by mail at 200 Vesey Street, New York, N.Y. 10285, or visit serve.com/prepaidcard. For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.

Print

American Express Serve® Free Reloads

Print

Monthly fee

$6.95†

Per purchase

$0

ATM withdrawal

$0 in-network

$2.50* out-of-network

Cash reload

$3.95*

ATM balance inquiry (in-network or out-of-network) N/A
Customer service (automated or live agent) $0
Inactivity Fee $0
We charge 3 other types of fees.

†No fee in NY, TX, VT. No fee in AR until you register your card.
*This fee can be lower depending on where this card is used.

No overdraft/credit feature.
Register your card for FDIC insurance eligibility and other protections.

For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services inside the package or call 1-800-954-0559 or visit serve.com/cashreloads.

List of all fees for American Express Serve® Free Reloads Prepaid Account

All fees Amount Details
Get started
Card price Up to $3.95 $0 to sign up online.
Monthly usage
Monthly fee $6.95 No fee for residents of NY, TX, or VT. No fee for residents of AR until you register your card. If you signed up for American Express Serve® prior to February 1, 2019, the monthly fee is $4.95.
Add money
Cash reloads (in-network) $0 "In-network" refers to reloads at over 45,000 locations including CVS/pharmacy®, Dollar General®, Family Dollar®, Rite Aid®, Walmart® and participating 7‑ELEVEN® locations. The amount of each load to your Account using cash must be at least $20.
Cash reload (out-of-network) Up to $3.95 "Out-of-network" refers to reloads at locations other than CVS/pharmacy®, Dollar General®, Family Dollar®, Rite Aid®, Walmart® and participating 7‑ELEVEN® locations. Fee varies by retailer. The amount of each load to your Account using cash must be at least $20.
Direct deposit $0
Mobile Check Capture by Ingo® Money    
Money in 10 Days $0 If your check is returned unpaid within the 10 day period, your Account will not be funded. No minimum check amount.
Money in Minutes 1% or 5% of check ($5 min fee) The Mobile Check Capture by Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and the First Century Bank and Ingo Money Privacy Policy. All checks are subject to approval for funding in Ingo Money’s sole discretion. Approval usually takes 3 to 5 minutes but can take up to one hour. Fees apply for approved Money in Minutes transactions funded to your Account.
Add money from a bank account $0 You can add money to your Serve Account from your checking or savings account by initiating a transfer from your bank into your Serve Account. Consult with your bank for origination fees that may apply.
Add money from debit/American Express credit card $0 A cash advance fee may be assessed against your credit card account for credit card loads. Check your credit card agreement for details.
Spend money
Online Bill Pay $0
Serve Money Transfer powered by Ria® Up to $16.99

The Serve Money Transfer fee depends on the transfer amount.

$4.99 for transfers up to $50

$8.99 for transfers $50.01 - $1,000

$16.99 for transfers $1,000.01 - $2,500

See serve.com/moneytransfer for more details.

Get cash
ATM withdrawals (in-network) $0 "In-network" refers to the MoneyPass® ATM Network. See serve.com/atm for locations and other details.
ATM withdrawals (out-of-network) Up to $2.50 This is our fee. No fee for residents of VT. "Out-of-network" refers to all the ATMs outside of the MoneyPass® ATM Network. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
ATM transaction decline $0.75 Per ATM decline. No fee for residents of VT. Will apply at MoneyPass® or other ATMs each time you enter an invalid PIN, exceed your ATM withdrawal limits, or your Account has insufficient funds.
Cash Pickup powered by Ria® Up to $9.49

Per withdrawal. The Cash Pickup service is provided by Ria® for pick up at Walmart®. The Cash Pickup fee depends on the withdrawal amount.

$3.49 per withdrawal for cash out up to $500

$6.49 per withdrawal for cash $500.01-$1,000

$9.49 per withdrawal for cash $1,000.01-$2,900

Withdrawals up to $2,900 are available to Serve Account holders who receive their tax refund or refund advance via Direct Deposit into their Serve Account. See serve.com/cashpickup for more details.

Information
Customer service (automated or live agent) $0 Available 24/7.
ATM balance inquiry (in-network or out-of-network) N/A
Using your card outside the U.S.
Foreign transactions 2.7% After conversion to US Dollars.
Other
Send and receive money $0
Set aside money in Reserve $0
Subaccounts $0
Card replacement – standard shipping $5 No fee for residents of NY, TX, or VT. Per replacement Card, standard delivery 7-10 business days.
Card replacement – expedited shipping $20 Per replacement Card, UPS carrier delivery. Card will arrive in 3-4 business days. Expedited shipping is not available to customers in Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.
Purchase Protection on eligible purchases $0 Purchase Protection is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0951, Policy AX0951-PR, Policy AX0951-VI, or Policy PP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by Card Member, consumable and perishable items, motorized vehicles and their parts or accessories, or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible Card; coverage is limited up to $1,000 per occurrence; not to exceed $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see americanexpress.com/ppterms.
Inactivity Fee $0

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to American Express National Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event American Express National Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact American Express Travel Related Services Company, Inc. by calling 1-800-954-0559, by mail at 200 Vesey Street, New York, N.Y. 10285, or visit serve.com/cashreloads. For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.

Print

American Express Serve® Cash Back

Print

Monthly fee

$7.95†

Per purchase

$0

ATM withdrawal

$0 in-network

$2.50* out-of-network

Cash reload

$3.95*

ATM balance inquiry (in-network or out-of-network) N/A
Customer service (automated or live agent) $0
Inactivity Fee $0
We charge 3 other types of fees.

†No fee in NY, TX, VT. No fee in AR until you register your card.
*This fee can be lower depending on where this card is used.

No overdraft/credit feature.
Register your card for FDIC insurance eligibility and other protections.

For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services inside the package or call 1-800-954-0559 or visit serve.com/cashbackcard.

List of all fees for American Express Serve® Cash Back Prepaid Account

All fees Amount Details
Get started
Card price Up to $3.95 $0 to sign up online.
Monthly usage
Monthly fee $7.95 No fee for residents of NY, TX, or VT. No fee for residents of AR until you register your card. If you signed up for American Express Serve® prior to February 1, 2019, the monthly fee is $5.95.
Add money
Cash reloads Up to $3.95 Fee varies by retailer. The amount of each load to your Account using cash must be at least $20.
Direct deposit $0
Mobile Check Capture by Ingo® Money    
Money in 10 Days $0 If your check is returned unpaid within the 10 day period, your Account will not be funded. No minimum check amount.
Money in Minutes 1% or 5% of check ($5 min fee) The Mobile Check Capture by Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and the First Century Bank and Ingo Money Privacy Policy. All checks are subject to approval for funding in Ingo Money’s sole discretion. Approval usually takes 3 to 5 minutes but can take up to one hour. Fees apply for approved Money in Minutes transactions funded to your Account.
Add money from a bank account $0 You can add money to your Serve Account from your checking or savings account by initiating a transfer from your bank into your Serve Account. Consult with your bank for origination fees that may apply.
Add money from debit/American Express credit card $0 A cash advance fee may be assessed against your credit card account for credit card loads. Check your credit card agreement for details.
Spend money
Online Bill Pay $0
Serve Money Transfer powered by Ria® Up to $16.99

The Serve Money Transfer fee depends on the transfer amount.

$4.99 for transfers up to $50

$8.99 for transfers $50.01 - $1,000

$16.99 for transfers $1,000.01 - $2,500

See serve.com/moneytransfer for more details.

Get cash
ATM withdrawals (in-network) $0 "In-network" refers to the MoneyPass® ATM Network. See serve.com/atm for locations and other details.
ATM withdrawals (out-of-network) Up to $2.50 This is our fee. No fee for residents of VT. "Out-of-network" refers to all the ATMs outside of the MoneyPass® ATM Network. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
ATM transaction decline $0.75 Per ATM decline. No fee for residents of VT. Will apply at MoneyPass® or other ATMs each time you enter an invalid PIN, exceed your ATM withdrawal limits, or your Account has insufficient funds.
Cash Pickup powered by Ria® Up to $9.49

Per withdrawal. The Cash Pickup service is provided by Ria® for pick up at Walmart®. The Cash Pickup fee depends on the withdrawal amount.

$3.49 per withdrawal for cash out up to $500

$6.49 per withdrawal for cash $500.01-$1,000

$9.49 per withdrawal for cash $1,000.01-$2,900

Withdrawals up to $2,900 are available to Serve Account holders who receive their tax refund or refund advance via Direct Deposit into their Serve Account. See serve.com/cashpickup for more details.

Information
Customer service (automated or live agent) $0 Available 24/7.
ATM balance inquiry (in-network or out-of-network) N/A
Using your card outside the U.S.
Foreign transactions 2.7% After conversion to US Dollars.
Other
Cash Back on purchases $0 Earn 1% Cash Back on purchases (less returns/credits) rounded to the nearest dollar, added to your Account after you use your Card. Rounding purchases to the nearest dollar means that you won't earn a fraction of a penny in Cash Back. For example, a purchase of $0.01-$0.49 rounds to $0.00 (you don't earn Cash Back), a purchase of $0.50-$0.99 rounds to $1.00 (you earn $0.01 Cash Back), and so on. Account spend limits apply. The Serve Cash Back Card is the only prepaid card/Account with 1% Cash Back on purchases, not limited to select merchants or select purchases. Cash Back is typically applied to your Account promptly after your purchase, but could take up to 60 days. Cash Back can be redeemed and used only for future purchases made with your Card and cannot be redeemed for cash or otherwise exchanged for value. Subaccounts are not eligible to earn Cash Back. ATM transactions, fees and Serve Online Bill Pay are not purchases and do not earn Cash Back. For full terms and restrictions, see the Cash Back User Agreement.
Send and receive money $0
Set aside money in Reserve $0
Subaccounts $0
Card replacement – standard shipping $5 No fee for residents of NY, TX, or VT. Per replacement Card, standard delivery 7-10 business days.
Card replacement – expedited shipping $20 Per replacement Card, UPS carrier delivery. Card will arrive in 3-4 business days. Expedited shipping is not available to customers in Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.
Purchase Protection on eligible purchases $0 Purchase Protection is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0951, Policy AX0951-PR, Policy AX0951-VI, or Policy PP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items lost by Card Member, consumable and perishable items, motorized vehicles and their parts or accessories, or normal wear and tear. Other important exclusions apply. You will only be reimbursed for the amount charged to your eligible Card; coverage is limited up to $1,000 per occurrence; not to exceed $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see americanexpress.com/ppterms.
Inactivity Fee $0

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to American Express National Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event American Express National Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact American Express Travel Related Services Company, Inc. by calling 1-800-954-0559, by mail at 200 Vesey Street, New York, N.Y. 10285, or visit serve.com/cashbackcard. For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.

Print

Serve is issued by American Express Travel Related Services Company Inc., not a bank. For information on FDIC pass-through insurance and Serve, Click Here.

  • You understand Serve is a paperless service, and you have reviewed, met and agree to our E-Communications Disclosure.
    Why?
    We require your consent here to provide you with important account-related information and updates electronically instead of on paper.
  • You acknowledge receipt of our Privacy Statement and Important Notice Concerning User Privacy.

By clicking on 'Agree and Submit' you signify you have reviewed and agree to the Serve Consumer User Agreement.

  • About Serve
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Safe and Secure
Serve is from American Express

You are now leaving this American Express website

You are about to enter a third-party website where all use is governed by that website's terms and conditions and subject to its privacy and security policies and practices.

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Click here for information on FDIC pass-through insurance.

Eligibility and other restrictions apply; please visit serve.com/legal to view the applicable Consumer User Agreement for each Serve reloadable prepaid account.

American Express Serve Service and Cards are provided and issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc., is licensed to engage in the transmission of money on behalf of the public. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.

All users of our online services are subject to the Privacy Statement and agree to be bound by Terms of Service.

© 2019 American Express Travel Related Services Company, Inc. All rights reserved.

*Transactions at non-MoneyPass® ATMs have a $2.50 American Express Serve fee. ATM operator fees may also apply. See serve.com/atm for details.

As of October 28, 2015, you will not be able to link a new bank account to add money to your Serve account. You will still be able to transfer money out of your Serve account to a bank account.

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